Our Return Policy

We want you to be thrilled with your new purchase. However, if you need to return an item, we're here to help.

U.S. Returns & Refunds Policy

There are a few important things to keep in mind when returning a product you purchased online from us:  

  • You have 14 calendar days to return an item from the date you received it. 

  • Please ensure that the item you're returning is repackaged with all the cords, adapters and documentation that were included when you received it. 

There are some items, however, that are ineligible for return, including:  

  • Opened Software* 

  • Electronic Software Downloads 

  • Software Up-to-Date Program Products (software upgrades) 

*You can return software, provided that it has not been installed on any computer. Software that contains a printed software license may not be returned if the seal or sticker on the software media packaging is broken.