Modernizing The
Human Experience

Digital Transformation consulting and implementation for young, old, small, and big business.

Schedule a Free Consultation

SCHEDULE

Modernizing The
Human Experience

Digital Transformation consulting and implementation for young, old, small, and big business.

Schedule a Free Consultation

SCHEDULE

Modernizing The
Human Experience

Digital Transformation consulting and implementation for young, old, small, and big business.

Schedule a Free Consultation

SCHEDULE

Welcome to Universal Equations

Universal Equations, Inc. is a cutting edge managed IT services provider specializing in embedded analytics, custom software development, and UCaaS consulting. What separates us from other technology providers is our unique expertise in analytics, communication, and the cloud infrastructure that makes these technologies secure and effective. This includes dedicated and managed hosting services for these critical workloads.

UCaaS stands for Unified Communications as a Service. UCaaS platforms are tools designed to align multiple communication technologies into one cohesive space. UCaaS solutions are cloud-based solutions that use a subscription pricing model. Because of this, an organization can expect a UCaaS solution like a VoIP phone system to be easier to implement than a typical communication technology stack.

Our expertise in communications technology also enables us to be a reliable partner in your organization’s omnichannel support strategy. Creating an omnichannel experience is about having interconnectivity between the communication channels that are a part of this implemented strategy.

And do not forget to ask about our white label analytics services. Analytics is critical in every aspect of an organization's operations. Data preparation is a key component of our embedded analytics solutions. This provides organizations with what they need to connect and extract data from multiple data sources while providing easy access to data outputs.

Our Services

Are You Looking for a Software Development Company in New York City?

Consider us when looking for software development companies in New York City. We are fortunate to be a custom software development company in the New York City metro area. It is because of their support that we are a leader in the industry. We have earned our stripes over the years creating software solutions alongside some of the top software development companies in the area, like Deloitte and Synechron.

As a member of the New Jersey Banker’s Association, we have strong support in the financial services industry. We also have experience providing custom software development services in other verticals. Our services also include big data solutions.

We not only offer custom software development, we also offer other services to digitally transform your organization such as mobile app development and UX/UI design. Keep us in mind when your organization is considering building, customizing, modernizing, or managing a software or web application with the top software developers in the New York City metropolitan area.

Are You Looking for a Web Development Company in USA?

Let us Help you Find your Next Polycom or Yealink Phone

When looking for call center software, some of the features you are going to want to ask about are outbound calls and interactive voice response (IVR), omnichannel, call routing, and CRM integration. Outgoing call features are emphasized because there are use cases for not just having incoming call capability. An IVR feature allows customers to speak with an automated system before reaching your support team. Omnichannel enables a consistent customer experience no matter what channel the interaction is on.

Polycom phones (aka poly phones) have a reputation for being high quality desk phones. Contact us today to hear about their Polycom VVX product line. Also contact us for high quality options from Yealink.