Customer Success at BNY Mellon
Designed and implemented a robust B2B entitlement portal for institutional banking partners, leveraging Java 8 with Spring Boot, Python, Angular, and DB2 to support secure, scalable financial operations. The solution was containerized and deployed using Kubernetes, with Jenkins CI/CD pipelines ensuring continuous integration and delivery. Collaborated with stakeholders to enhance web portal performance and user experience through iterative design reviews, enabling real-time visibility into complex transaction workflows and custody services. Delivered customized Angular web portal views tailored to the needs of business users in asset servicing and treasury operations, improving operational transparency and decision-making. Championed agile methodologies and fostered a collaborative, cross-functional team environment to accelerate feature delivery and maintain alignment with evolving regulatory standards and client expectations. Actively contributed to sprint planning, backlog grooming, and code reviews, ensuring high-quality deliverables and continuous improvement across the development lifecycle.